Billing
Refund & Cancellation Policy
Version 1.0KJN is operated by KingJu1c3 LLC. Paid subscriptions are sold through Paddle.com, which acts as the Merchant of Record for KJN orders and handles payment, billing, taxes, and invoicing. Paid checkout may not be open yet; the Pricing page says which plans are available to buy. This policy applies once you subscribe.
1. Free trial
Pro starts with a 7-day free trial when you complete the subscription checkout. A valid payment method is required, and the fee is $0 during the trial. Checkout shows your trial end date and first payment date before you subscribe. Cancel before the trial ends to avoid the first charge.
2. Automatic renewal
After the trial, your subscription renews automatically at the billing period you chose (monthly or annual) until you cancel. Current prices are shown on the Pricing page, and checkout confirms the total, applicable taxes, and first charge date.
3. How to cancel
You can cancel at any time by either:
- using the subscription-management link in your Paddle receipt or confirmation email, or through Paddle buyer support (paddle.net); or
- emailing hello@kjn.app from the address on your subscription, and we will cancel it for you.
Signing out, leaving a room, deleting the app, or deleting your KJN account does not by itself cancel a Paddle subscription.
4. What cancellation does
Cancellation stops future renewals. You keep paid access until the end of the period you have already paid for, and you are not charged again. Your cancellation confirmation shows when access ends.
5. No refunds
All payments are final and non-refundable, including for unused time, partial billing periods, and renewals you did not cancel before they were charged. Cancel before your trial ends to avoid the first charge, and before a renewal date to avoid the next one.
The only exception is where the law requires a refund. Some consumers, for example in the EU and UK, have a statutory right to withdraw from a purchase within 14 days; Paddle, as Merchant of Record, handles those requests under its Refund Policy, and nothing in this policy limits rights you cannot waive under the law where you live. Billing errors such as a duplicate charge will be corrected; contact hello@kjn.app.
6. Payment problems
Failed payments may be retried, and paid access may be restricted until payment succeeds. Follow the payment-update instructions from Paddle, or contact us for help.
7. Changes to this policy
We may update this policy. Changes will be shown by a new version number and do not apply retroactively to charges made before the change.
8. Contact
Billing, cancellation, and refund questions: hello@kjn.app.